Veterans Services

One out of every four dying Americans is a Veteran. IL-HPCO supports fostering and strengthening the provision of palliative and hospice care to Illinois veteran through the enhancement of knowledge and collaboration between hospice agencies and regional, state and local Veterans Administration entities and representatives.

Military Appreciation Month

The IL-HPCO Veterans Work Group salutes all current and former service persons during Military Appreciation Month. Special observances during this month include:

  • Military Spouse Appreciation Day (May 9) – Recognizes the important role our military families play in keeping our Armed Forces strong and our country safe
  • Armed Forces Day (May 17) –  Honors everyone serving in the U.S. Military branches; Air Force, Army, Coast Guard, Marines, Navy, Space Force
  • Memorial Day (May 26) – Commemorates the men and women who died while in military service. All Americans are encouraged to pause, wherever they are, at 3:00 pm local time for a minute of silence.

IL-HPCO is proud to support the We Honor Veterans program and all who participate in it.

Click the heading below to expand services for the area that you are interested in services.

This knowledge-based presentation will help to prepare hospice providers and other healthcare teams to identify signs of suicidal thoughts and behavior among Veterans. Appropriate suicide assessment tools for identifying high risk Veterans will be described. Options for intervention and care will be discussed, both within the VA and externally. The one-hour presentation is followed by a Q&A with subject matter expert Dr. Peter Gutierrez from the Department of Veterans Affairs’ workgroup.

View The Recording Download Presentation Slides
Download VA Fact Sheet – Danville

VA Illiana Health Care Services
1900 E Main St
Danville, IL 61832
www.danville.va.gov

Name and contact for Regional (VISN) office:
Kim Kelley, MA, MSW, LCSW
217-554-3276


Palliative care contact and alternate:

F. Gibson
Palliative Care Coordinator
217-554-5137
FAX: 217-554-4310
fanta.gibson@va.gov

Alternates:

Janet Myers, RN
217-554-5833

Emily Sheldon, MSW, LSW
217-554-5339

After hours contact:

Palliative Care In-patient Unit Nurses’ Station – 217-554-5833

Service area covered by VA:

Illiana cachement area includes Central Illinois, East Central Illinois, West Central Indiana. Our CBOCs are located in Peoria, Springfield, Decatur, Mattoon, West Lafayette.

Brief description of palliative and hospice care program:

15 bed in-patient unit, Consult Team, Interdisciplinary Team, Out-patient Clinic, Telepalliative Care, E-Consults.

Process for expedited enrollment and approval of VA-paid hospice services:

Melissa Nelson
Palliative Care Coordinator
Phone: 217-554-5137
Fax: 217-554-4310

Janet Myers, RN
217-554-5648

Name and contact information for approval of VA paid hospice:

Melissa Nelson
Palliative Care Coordinator
217-554-5137

Janet Myers, RN
217-554-5648

Name and number for person who approves changes in hospice levels of care:

Melissa Nelson
Palliative Care Coordinator
217-554-5137

Janet Myers, RN
217-554-5648

Name and number to contact for Veteran admission to VA inpatient hospice unit:

Melissa Nelson, RN, LCSW
217-554-5137

Janet Myers, RN
217-554-5648

Death notification requirement:

Melissa Nelson, RN, LCSW
217-554-5137

Janet Myers, RN
217-554-5648

Community Care Contact:

Mattie Engel
217-544-4533

Business office contact for reimbursement and billing issues:

Fee Basis Department
217-554-6532

Decedent Affairs Officer:

Julie Smith
217-554-5374

PTSD Resource:

Tim Kohlbecker, MSW
PTSD Coordinator
217-554-4260

Homeless Veteran Resource:

Jennifer Gerrib, LCSW
Homeless Veterans Program Coordinator
217-554-5679

Vet Centers:

Peoria Vet Center
8305 N. Allen Rd.
Peoria, IL 61615
309-689-9708
877-927-8387
FAX: 309-689-9720

Springfield Vet Center
1227 S. Ninth St.
Springfield, IL 62703
217-492-4955
877-927-8387
FAX: 217-492-4963

Resources:

National Suicide prevention Lifeline:
1-800-273-TALK

National Cemetery information:
www.cem.va.gov

Death and Burial benefits:
https://www.cem.va.gov/cem/burial_benefits/index.asp

Military discharge information:
www.vba.va.gov

We Honor Veterans:
www.wehonorveterans.org

Download VA Fact Sheet – Hines

Edward Hines Jr. VA Hospital
5000 South 5th Avenue
Hines, IL 60141
Phone: 708-202-8387
http://www.hines.va.gov

Name and contact for Regional (VISN) office:
Jolene Renda, NP
VISN 12 Palliative Care Program Manager
(608)372-3971 x61217


Palliative care contact:

Alexi Vahlkamp, LCSW
Hospice and Palliative Care Program Coordinator
708-202-2584
Fax: 708-202-2163
Alexi.vahlkamp@va.gov

After Hours Contact:

Contact Hines VA Operator at 708-202-8387 and request to page after-hours geriatric attending

Service area covered by VA:

Northern Illinois and Northwest Indiana

Brief description of palliative and hospice care program:

15 bed Hospice unit, Palliative care/hospice consult service available for inpatients, Outpatient clinic

Process for expedited enrollment and approval of VA-paid hospice services:

Alexi Vahlkamp, LCSW
Hospice and Palliative Care Program Coordinator
708-202-2584
Fax: 708-202-2163
Alexi.vahlkamp@va.gov

Name and contact information for approval of VA paid hospice:

Alexi Vahlkamp, LCSW
Hospice and Palliative Care Program Coordinator
708-202-2584
Fax: 708-202-2163
Alexi.vahlkamp@va.gov

Name and number for person who approves changes in hospice levels of care:

The referring physician would have to be contacted to enter a new palliative care consult. This is required by Non-VA Care.

Name and number to contact for Veteran admission to VA inpatient hospice unit:

Alexi Vahlkamp, LCSW
Hospice and Palliative Care Program Coordinator
708-202-2584
Fax: 708-202-2163
Alexi.vahlkamp@va.gov

Virginia Bove, LCSW
708-202-4855
Fax: 708-202-2397
Virginia.bove@va.gov

Death notification requirement:

Patient Administrative Services must be notified at 708-202-8387 ext. 22761 and a copy of the death certificate should be sent to:

Patient Administrative Services
Attn: PAS
5000 S. 5th Ave
Hines, IL, 60141

Business office contact for reimbursement and billing issues:

Non-VA Care
708-202-8387 ext. 27200

Decedent Affairs Officer:

Deborah Zajac
Decedent Affairs/Details Clerk
708-202-2503

Officer can provide information regarding death benefits, including military honors.

PTSD Resource:

Holly Hunley, PhD
Trauma Services Program Manager
708-473-1203

Homeless Coordinator:

Meggan MacFarlane, LCSW
708-202-8387 ext. 24928

Vet Centers:

Oak Park Vet Center
155 S. Oak Park Ave
Oak Park, IL 60302
708-383-3225
Jeanne Douglas, Team Leader

Orland Park Vet Center
8651 W. 159th St. Suite 1
Orland Park, IL 60462
708-444-0561
Theresa Hartmann, Team Leader

DuPage County Vet Center
750 Shoreline Drive, Suite 150
Aurora, IL 60504
630-585-1853

Resources:

National Suicide prevention Lifeline:
1-800-273-TALK

National Cemetery information:
www.cem.va.gov

Death and Burial benefits:
https://www.cem.va.gov/cem/burial_benefits/index.asp

Military Discharge Information:
https://www.benefits.va.gov/benefits/offices.asp

We Honor Veterans:
www.wehonorveterans.org

Download VA Fact Sheet – Jesse Brown

JBVAMC
820 S Damen Ave
Chicago, Illinois 60611
312.569.8387
Lynne.odonnell@va.gov

Name and Contact for Regional (VISN) office

Jolene Renda DNP APN/CNP
VISN 12 Palliative Care Program Manager
500 E. Veterans St.
Tomah, WI 54660
608-372-1217
jolene.renda@va.gov


Palliative care contact:

Lynne O’Donnell, RN, MSN, ANP, HTPA
JBVAMC
820 S Damen Ave #118
Chicago, Illinois 60611
312.569.7842

After Hours Contact:

Palliative care physician on call
Pager: 312.569.8387
ask to page palliative care physician

Service area covered by VA:

Palliative Care Consult Team; evaluation and assistance to veterans and families with end of life planning; symptom management in end of life care; bereavement support for veterans and families; referrals to community hospice partners for home hospice services and bereavement care; coordination of hospice community services.

Brief description of palliative and hospice care program:

Palliative Care Consult Team; evaluation and assistance to veterans and families with end of life planning; symptom management in end of life care; bereavement support for veterans and families; referrals to community hospice partners for home hospice services and bereavement care; coordination of hospice community services.

Name and contact information for approval of VA paid hospice:

Jude Valery-Avinger, RN
Community Health Coordinators
312.569.6363

Sandra Crane-Kupchik, RN
ABJ
219-662-5010

Name and number for person who approves changes in hospice levels of care:

Dr. U. Jayakumar, Dr. J. Hauser or Lynne O’Donnell, NP
312.569.6828 or 312.569.7842

Name and number to contact for Veteran admission to VA inpatient hospice unit:

VA in-patient hospice unit is at Hines VA.

Please contact Hines VA or:

Kay Kezele, LCSW
JBVAMC, PCCT social worker
312.569.7907

Death notification requirement:

Wanda Scott
JBVAMC Details Clerk
312.569. 6107

Business office contact for reimbursement and billing issues:

For information, please start with:

Wanda Scott
312.569. 6107

Decedent Affairs Officer:

Wanda Scott
312.569. 6107

PTSD Resource:

Mark Allen
OEF/OIF Case Manager
312.569.7549

Homeless Coordinator:

Mike Gates
Homeless Coordinator
312.569.6929

Resources:

National Suicide prevention Lifeline:
1-800-273-TALK

National Cemetery information:
www.cem.va.gov

Death and Burial benefits:
https://www.cem.va.gov/cem/burial_benefits/index.asp

Military Discharge Information:
https://www.benefits.va.gov/benefits/offices.asp

We Honor Veterans:
www.wehonorveterans.org

Download VA Fact Sheet – Lovell

Captain James A. Lovell Federal Health Care Center (FHCC)

3001 Green Bay Road, North Chicago, IL 60064
847-688-1900
http://www.lovell.fhcc.va.gov

Name and contact for Regional (VISN) office:
Jolene Renda DNP APN/CNP
VISN 12 Palliative Care Program Manager
500 E. Veterans St.
Tomah, WI 54660
608-372-1217
jolene.renda@va.gov


Palliative care contact and alternate:

Dr. Kavita Sharma
Lead Physician Hospice and Palliative Care
708-321-0532
Fax: 224-610-2907
Kavita.sharma@va.gov

Alternate:

Dr. Sandra Garretson
Physician Geriatrics and Extended Care & Hospice and Palliative Care
Cell: 847-224-1015

After Hours Contact:

On-Call Geriatrician
847-688-1900

Service area covered by VA:

Veterans enrolled at the FHCC

Brief description of palliative and hospice care program:

(Hospice unit, palliative care consult team, palliative care outpatient clinics): Hospice and palliative care services are provided to inpatients by the multidisciplinary Palliative Care Team. Home hospice and palliative care are provided by our Home Based Primary Care program and by community partners. In patient hospice services are typically provided in the Community Living Center. A pilot hospice volunteer program is in service of the “No Veteran Dies Alone” initiative. The Caregiver Support Coordinator and the Pastoral Care program provide bereavement support. There is a monthly bereavement support group on site.

Name and contact information for approval of VA paid hospice:

Lisa Gibson RN
224-610-3665

Referral by the Primary Care Provider is reviewed by a Palliative Care MD or NP and referred to Lisa Gibson via consult as appropriate. She contacts the family and the home agency. Hospice referrals are handled as top priority.

Name and number for person who approves changes in hospice levels of care:

Initial point of contact is:

Lisa Gibson, LCSW
224-610-3665

Name and number to contact for Veteran admission to VA inpatient hospice unit:

Mr.Ali Bleibel
Nurse Manager and Community Living Center Admission Coordinator, Geriatrics and Extended Care
224-538-8100

Death notification requirement:

Decedent Affairs Office
224-610-5512

Business office contact for reimbursement and billing issues:

Allen Vintola
Business Manager, Geriatrics and Extended Care
224-610-4227

Decedent Affairs Officer:

Jeannette Chandler
224-610-5512

PTSD Resource:

Anthony Peterson, PhD
Section Chief, PTSD Program
224-610-4673

Homeless Coordinator:

William Flood, LCSW
Program Manager, Homeless Program
224-610-4842

Or

Jeff Willgale, LCSW
224-610-5884

Vet Center:

Betsy Tolstedt
Team Leader
565 Howard St.
Evanston, IL 60202
847-332-1019 or 877-927-8387
Fax: 847-332-1024

Resources:

National Suicide prevention Lifeline:
1-800-273-TALK

National Cemetery information:
www.cem.va.gov

Death and Burial benefits:
https://www.cem.va.gov/cem/burial_benefits/index.asp

Military Discharge Information:
https://www.benefits.va.gov/benefits/offices.asp

We Honor Veterans:
www.wehonorveterans.org

CHAPCA is proud to be a partner of We Honor Veterans, a program of the National Hospice and Palliative Care Organization (NHPCO) in collaboration with the Department of Veterans Affairs (VA).

We Honor Veterans provides educational tools and resources in advancing these goals:

  • Promote Veteran-centric educational activities
  • Increase organizational capacity to serve Veterans
  • Support development of strategic partnerships
  • Increase access and improve quality

We Honor Veterans also provides tiered recognition to organizations, known as Partners, that demonstrate a systematic commitment to improving care for veterans. There are five levels that partners can achieve in the program. Partner organizations assess their ability to serve veterans and, using resources provided as part of the program, integrate best practices for providing end-of-life care to veterans into their organization.

Download VA Regional (VISN) Offices

Name and contact for VA Regional (VISN) Offices:

Jolene Renda NP
Region 12 Palliative Care Program Manager
Phone: 608-372-1217
Cell: 608-387-9506
Jolene.Renda@va.gov

Marcos Montagnini, MD
Acting Region 11 Palliative Care Program Manager
734-845-5517
Marcos.Montagnini@va.gov


Captain James A. Lovell Federal Health Care Center (North Chicago)

847-688-1900

Respite Care Coordinator

Terri Bohlman
224-610-4833

Caregiver Support Program

Pam Rosentreter
224-610-3472

Approval of VA Hospice Benefit

Lisa Gibson, RN
224-610-3665

Decedent Affairs Officer

Jeannette Chandler
224-610-5512

Business Office/Geriatrics and Extended Care

Allen Vintola
Business Manager
224-610-4227

Palliative Care Coordinator

Annamma Abraham
224-610-5010
Cell: 224-226-6369
Annamma.Abraham3@va.gov


Edward Hines Jr. VA Hospital (Hines)

708-202-8387

Geriatric Extended Care

Rose Zarnowski, LCSW
708-202-2467

Community Health Office

(receive/process referrals only):
708-202-5069

Approval of Hospice Benefit, SW Clinical Mgr

Rose Zarnowski, LCSW
708-202-2467

Changes in Hospice Level of Care

Referring Physician

Decedent Affairs Officer

Deborah Zajac:
708-202-2503 
Fax: 708-202-7998

Business Office

Tiffany Mattox
708-202-3508

Hospice and Palliative Care Coordinator

Laura Luc Gorby, NP
708-202-2408
Fax: 708-202-2163
Pager: 708-988-8632
Laura.LucGorby@va.gov

Nurse Practitioner, Inpatient Hospice

Margaret Walkosz, NP
708-202-5823
Fax: 708-202-2163
Margaret.Walkosz@va.gov


Iowa City VA Health System (IA)

800-637-0128 or 319-338-0581

Palliative Medical Support Assistant

Dixie Emmert
ext. 6835
Dixie.Emmert@va.gov

Social Worker & Program Coordinator

Roberta Luckel
ext. 6317

DNP

Sharon Cozad, ARNP
ext. 6835

Case Manager

Lisa Irwin, RN
ext. 6864

Palliative Physician

Dr. John Lanaghan
ext. 6835


Jesse Brown VA Medical Center (Chicago)

312-569-8387

Community Health Coordinators

ext. 57589

(call this # and they will direct you to the right person based on the last 2 #s of the Veteran’s SS#)

Shelley Causey, RN:
ext. 55520

Curtise Tatem:
ext. 56364

Cheryl Pyron:
ext. 57639

Approval of Hospice Benefit

Jude Valery-Avinger, RN
ext. 56363

Decedent Affairs Officer/Billing Contact

Wanda Scott
ext. 56107

Palliative Care Coordinator

Lynne O’donnell, RN,MSN,ANP,HTPA
ext. 57842
Cell: 708-285-0537
Pager: 312-820-0202
Lynne.Odonnell@va.gov

Palliative Physicians

Dr. Joshua Hauser
312-695-5405

Dr. Seema Limaye
312-389-3026

Social Worker

Todd Nelson, LCSW
ext. 58602
Pager: 312-389-3026


Marion VA Medical Center (Marion)

618-997-5311

Payment Authorization

Elaine Ray
ext. 55051

Community Health PSA

Andrea Parsons
ext. 59160

Caregiver Support / Respite Coordinator

Angela Goodwin
ext. 59185

Hospice & Palliative Care Coordinator

Cathy Wood
ext. 54310


William S. Middleton Memorial Veterans Hospital (Madison)

888-478-8321 or 608-256-1901

Approval of Hospice Benefit/Business Office

Tim Latimer, LCSW / MSSW
608-280-7247
Fax: 608-280-2057

Changes in Hospice Level of Care

Tim Latimer, LCSW / MSSW
608-280-7247

Jennifer Anderson-Ott, RN
Case Manager

Ellen Sullivan, MSSW
Fax: 608-280-2057

Caregiver Support Program Coordinator

Jennifer Jaqua, LCSW
609-256-1901 ext. 11485

Decedent Affairs

Bernadine Stovall
608-256-1901 ext. 11905

Palliative Care Program Coordinator

Sheila Schroedl, LCSW, SW
Office: 608-280-7085
608-256-1901 ext. 11579
Fax: 608-280-7187
Sheila.Schroedl@va.gov